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Privacy Policy

Last Updated: November 7, 2025

This Privacy Policy describes how CBT Tutorial and Digitri (digitri.io) collect, use, and protect your personal information.

By using our websites or services, you consent to the data practices described herein.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect:

  • Full name, email address, and phone number.
  • Billing and payment details (handled securely via SSLCommerz or Stripe).
  • Account details (username, profile picture, learning history).
  • Course enrollment and quiz activity.

1.2 Automatically Collected Information

  • IP address and browser type.
  • Device and operating system data.
  • Access times and referring URLs.
  • Cookies and analytics data (via Google Analytics or similar tools).

2. How We Use Your Information

We use your data to:

  • Provide educational services and support.
  • Process enrollments, payments, and certifications.
  • Send email confirmations, updates, and reminders.
  • Improve course quality and website functionality.
  • Ensure compliance and prevent fraudulent activity.

We never sell or rent your data to third parties.

3. Data Sharing

We may share data only in these limited situations:

  • With service providers (e.g., Clerk for authentication, Convex backend, payment gateways) for operational purposes.
  • With instructors or admins to track your learning progress and certifications.
  • To comply with legal obligations or government requests.

All third-party providers are bound by strict confidentiality and data protection obligations.

4. Data Security

We use industry-standard security measures:

  • Encrypted (HTTPS) data transmission.
  • Secure payment gateways (SSLCommerz, Stripe).
  • Limited internal access to personal data.
  • DRM and anti-piracy controls for digital content.

Despite best efforts, no system is 100% secure. You agree to use our services at your own risk and follow security best practices.

5. Data Retention

  • Account and course data are retained as long as your account remains active.
  • Inactive accounts may be archived after 24 months.
  • You may request deletion of your account or data at any time by emailing info@digitri.io or info@cbttutorial.com.

6. Cookies

We use cookies to:

  • Maintain user sessions and preferences.
  • Analyze site performance and traffic.
  • Improve your experience with personalized content.

You may disable cookies in your browser, though some features may not function properly.

7. Email Communication

By registering, you agree to receive:

  • Transactional emails (confirmation, reminders, receipts).
  • Occasional product updates or newsletters (you may unsubscribe anytime).

We do not send spam or unrelated marketing content.

8. User Rights

You have the right to:

  • Access and review your personal data.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent for data processing.
  • Export your data (where applicable).

Requests can be sent to info@digitri.io or info@cbttutorial.com.

9. Children's Privacy

Our services are not intended for users under 16 years old.

We do not knowingly collect data from minors. Parents or guardians may contact us to delete such data if collected inadvertently.

10. Third-Party Links

Our websites may contain links to external sites.

We are not responsible for their content, privacy practices, or security policies.

11. Changes to This Policy

We may update this Privacy Policy periodically.

All updates will be reflected with a new "Last Updated" date. Continued use after updates implies acceptance.

12. Contact Information

For privacy or data-related inquiries:

Address: 60 Kazi Nazrul Islam Avenue, Tejgaon, Dhaka 1215, Bangladesh